At Orrstown Bank, the basis of each customer relationship, many of which
span generations, is trust. You have chosen to do business with
Orrstown Bank, and we are obligated to honor that relationship with
great care, beginning with the information you have chosen to share with
us. We believe that your privacy should not be compromised. At the same
time, we want to offer you the array of financial products and services
you need to accomplish your financial goals. We pledge the following
1. The privacy of customer information is a top priority.
At Orrstown Bank, we believe the confidentiality and protection of
customer information is one of our fundamental responsibilities. And
while information is critical to providing quality service, we recognize
that one of our most important assets is our customer's trust. Thus,
safekeeping and privacy of customer information is a priority for
2. Information is collected only when it will help provide products and services to you.
We collect, retain, and use information about you only where we
reasonably believe that it will help administer our business or provide
products, services, and other opportunities to you. We collect and
retain information about you only for specific business purposes - and
we will tell you why we are collecting and retaining it upon your
3. Keeping your personal information accurate is a vital concern.
We have established procedures to ensure that your financial information
is accurate, current and complete, in keeping with reasonable
commercial standards. We also pledge to respond to requests to correct
inaccurate information in a timely manner.
4. Employee access to your information is limited.
At Orrstown Bank, employee access to personally identifiable customer
information is limited to those with a business reason to know such
information. Employees are educated on the importance of maintaining the
confidentiality of customer information and on these Privacy
5. The security of your information is respected. We are committed to the security of your financial and personal information.
All of our operational and data processing systems are in a secure
environment that protects your account information from being accessed
by third parties. We maintain and grant access to customer information
only in accordance with our internal security standards.
6. Maintaining your privacy in Third Party Business Relationships.
When the bank conducts business with third parties, it requires its
vendors and suppliers to adhere to the same standards of conduct
regarding the privacy of personally identifiable customer information as
we have established for ourselves.
Information Collected via On-Line Communication
Orrstown Bank does not collect and store information about the name of
the domain from which you access our site. We collect aggregate
information on the number of visitors to specific areas of our website.
This information simply allows us to tell which areas of the site are of
most interest to our users.
When sending us an email, you may be asked for personal information in
order to process your email, form or application. We may retain this
information for processing. We may also contact you for additional
information to process your request. We ask that you do not send
confidential information to us via email. If communication is very
sensitive, or includes personal information like your account numbers,
credit card numbers, or social security number, we suggest you call us
or send it by regular mail.
Users should be aware that other Internet sites to which hyperlinks from
our site connect to may contain privacy provisions that differ from the
provisions provided herein. Orrstown Bank is not responsible for such
provisions and disclaims any and all liability related to such
Orrstown Bank has provided you with these privacy guidelines for your
education and protection. We want you to understand how we use the
information you provide and our commitment to ensuring your personal
privacy. If you have any questions about how Orrstown Bank protects your
confidential information, please call or stop by your local branch or
e-mail us at Mybank@orrstown.com.
These privacy guidelines are effective March 2006 and may be modified from time to time.