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Skip Navigation LinksElectronic Banking Services > Security Center > ATM/Debit Card Safety Tips

ATM/Debit Card Safety Tips

ATM/Debit Card Security

  • Treat your card as if it were cash. Always keep it in a safe place.
  • Keep your personal identification number (PIN) a secret. Never write it down.
  • Know your merchant before you disclose any card information over the phone. No one needs to know your PIN, not even your financial institution.
  • Report a lost or stolen card immediately by calling Orrstown Bank at 1.888.677.7869 or locally in the Shippensburg area at 717.530.3530. If you are calling after hours, please call Hot Card Services at 1.800.264.5578.
  • Carefully review your account statements. Compare your statement with your receipts.

Security Tips at Walk-Up ATM's

  • Observe the ATM surroundings before approaching a walk-up ATM. If anyone or anything appears to be suspicious, cancel your transaction and leave the area at once.
  • If an ATM is obstructed from view or poorly lit, go to another ATM. It is a good idea to take along a companion when using an ATM, especially at night.
  • Minimize time spent at the ATM by having your card out and ready to use. Do not let anyone see how much money you withdrew, and never count your money at the ATM.
  • Never allow a stranger to assist you in conducting an ATM transaction, even if you have trouble or if your card is stuck.
  • Use your body as a shield to block the ATM from anyone waiting to use the terminal so that others cannot see your PIN or transaction amount.
  • Look for possible fraudulent devices attached to the ATM. If the ATM looks different or appears to have any alterations or attachments to the card slot or PIN pad, do not use it.

Security Tips at Drive-Up ATM's

  • Keep your doors locked, windows up and engine running at all times when waiting in line.
  • Leave enough room between cars to allow for a quick exit should it be necessary.
  • Before lowering your window to use a drive-up ATM, observe the entire surrounding area. If anyone or anything appears to be suspicious, cancel your transaction and drive away at once.
  • Minimize time spent at the ATM by having your card out and ready to use. Once your transaction is complete, take your money, card and receipt and immediately drive away from the terminal. Do not count your money at the ATM.
  • If anyone follows you after you have completed your ATM transaction, go immediately to a crowded, well-lit area and call the police.

Point of Sale (POS) Security

  • Never allow the cashier or anyone else to enter your PIN for you, even if they are assisting you with the transaction.
  • Block the view of others when using a POS terminal.
  • Make sure the transaction is complete and you have received a receipt before leaving.
  • If you received cash back, put it away before leaving the terminal.
  • When using an outdoor POS terminal, such as a gas station, observe your surroundings before making a transaction. If anything looks suspicious, leave the area at once.
  • It is a good idea to take a companion with you when using an outdoor POS terminal at night.
  • If anyone follows you after you have completed your POS transaction, go immediately to a crowded, well-lit area and call the police.

This information is provided by the PULSE EFT Association, a leading provider of ATM and debit card services to banks across the country, including Orrstown Bank. We appreciate their cooperation in helping us to ensure the safety of your money.

Need more information? Call 1.888.677.7869 or locally in the Shippensburg area at 717.530.3530, or click here to contact us.