Would you like to chat with our customer service?

Online Chat Hours

Monday - Friday:
Saturday:

7:30 am - 7 pm (EST)
8 am - noon (EST)

Skip Navigation LinksElectronic Banking Services > Security Center > FraudWatch® Debit Card Protection

Fraud Prevention Services

Fraud can hit anytime......but you're protected

You may not know it, but you have round-the-clock protection against the increasingly savvy perpetrators of card fraud. That’s because the cards we issue are protected by FraudWatch®PLUS.

With FraudWatch®PLUS

  • Trained analysts watch for suspicious transaction activity on your behalf, 24 x 7, 365 days a year.
  • You will be contacted immediately by an experienced fraud analyst to verify the authenticity of your card transactions, if warranted.

So if you ever get a call from “Fraud Prevention Services,” know that they are doing their job and preventing potential misuse of your card. As always, you will never be asked to provide your card number, password, or other account information. Call our Customer Service Center toll-free at 1.888.677.7869 or click here to contact us with any questions.