Electronic Banking Online Security

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Online Banking Security

Orrstown Bank proactively works to protect your information.
To ensure a safe and secure online banking experience, we have several security measures in place to protect personal information. Users are required to enter their own unique User Name and Password into the Secure Socket Layer (SSL)-protected user login area to authenticate to the Bank’s online banking.

Online Banking will allow you to establish a complex password which is one containing numbers and characters making it more difficult for others to guess.

Upon first-time login, all users are prompted to select a unique photo image that will display on the password entry page and subsequent pages within their online banking session. There are thousands of photos to choose from and you should always verify our unique image prior to entering your account password.

Finally, you will be asked to establish challenge and response questions which the system will prompt you to answer should certain patterns of your online use change such as changes in your internet service provider, changes in your browser settings and performing higher risk transactions such as establishing a new bill payment payee.

Additional features are available for our Commercial Online Banking customers.

Any Questions?
If you have any questions, please contact our Customer Service Center at 1.888.677.7869 or in the Shippensburg area at 717.530.3530, email us, or stop by any one of our branch offices.

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    Important:
    If you receive a phone call, email, text message or visit to your place of business that you question, please take the time to call and ask us to validate the communication before taking any action requested. Please do not use the contact information provided in the email or text message you receive. Use the number advertised on our website or on the back of your debit or credit card so you know you are actually reaching us.

    Need more information?
    Call 1.888.677.7869 or locally in the Shippensburg area at 717.530.3530, or click here to contact us.