Fraud & Security: Protect Yourself from Fraud

Stay Aware

Review your account activity regularly. The sooner you discover and report fraudulent activity, the faster we can help you limit further damage. We recommend you order your free annual credit report to keep track of your credit activity.

Know Your Device

Whether it’s your home computer or mobile device, take time to understand and use the security features available. In particular:

• Keep current with all patches and updates
• Install anti-malware and keep it up to date
• Employ strong passwords or PINs on all devices
• Change your passwords regularly
• If your mobile device is lost or stolen, report it to us immediately

Ask Questions

Fraudsters will use all kinds of tricks to get you to divulge your personal and financial data including spoofed emails and websites designed to look authentic, even phone calls and text messages. Orrstown will never ask you for personal information in a call or email that you did not initiate. If a call or text seems questionable, report it to us at 1-888-677-7869.

Never provide your confidential information, such as Social Security Number, user name and password, date of birth, account numbers or PIN numbers to someone unless you have initiated the contact

Links in emails, tweets, social networking postings and text messages are often ways cybercriminals disperse their malware. If it looks suspicious, even if you know the sender, it’s best to delete it or call the sender to validate the message

Be wary of any communication that requires you to act immediately or asks for personal information. Remember, Orrstown Bank will never:

• Call, email or text you asking for your online banking password, wire PIN or challenge question answers
• Email or text you about a problem with your account

Sign up for e-statements to reduce the amount of mail and paper with your personal information printed on it. Shred paper documents that contain sensitive personal information. Be mindful when using online social networking. Information about you gathered from social media is often pieced together to commit identity theft.

Visit our Tools and/or News and Tips section for additional information to help protect yourself.